How to Develop an Effective Knowledge Management Strategy?

Abstract

This study aims to understand the strategy and process of managing intellectual capital and knowledge management in the financial service sector. The methodology uses both primary and secondary data. The importance of intellectual capital and organization and knowledge management system is based on a long-term strategy of identification of knowledge needs, storage, and identification of knowledges in the main areas. This study gives a new practical framework for the development of a strategy of knowledge management.